How it all works
The T's & C's
Making a booking
Once we have decided on your date and number of courses a 25% deposit of the quoted amount is required within 48 hours.
Once received your booking will be confirmed. This deposit is non-refundable.
Due to the rising cost of transport, travel fees will be applicable to bookings outside of The Sunshine Coast.
Bookings in The Morton bay area and Brisbane = $100
Noosa North Shore = $100
Gold Coast = $200
Fraser Coast = $200
(Bookings in Brisbane are subject to a minimum spend of $1300)
(Bookings on the Gold Coast and Fraser Coast are subject to a minimum spend of $3000)
Due to high demand the following dates are applicable to a minimum spend:
Any Saturday = $1300
Any date in December = $1300
Special dates including Christmas Eve, Boxing Day, New Years Eve, Easter public holidays, Melbourne Cup, New Years Day = $2000
No one likes to cancel an event and we will always work with you to try and secure another date when Chef Alan can cook for you.
If you do need to cancel your deposit is non-refundable. If we are able to secure another booking for your date, then we will refund your deposit.
For cancellations within 48 hours, the entire amount paid will be forfeit.
This is to cover the cost of ingredients already purchased, and time spent creating your tailored menu.
Changing guest numbers
If you numbers change prior to the date please let us know as soon as possible.
If your numbers increase to be over 8 people then please be aware that we may need to invoice you for an extra staff member (depending on the menu you have selected and on a case by case basis). An additional chef is charged at $45 per hour for a minimum of 5 hours.
If your numbers decrease within 48 hours of the event, then please be aware there are no refunds of funds already paid as ingredients will have already been purchased.
We understand that it may sometimes be necessary to change the date of your booking. Date changes are permitted up to 30 prior to your event and your deposit will be moved to a future date without penalty. Do keep in mind that Alan Dawes Private Chef is generally out booked for Saturdays 6 months in advance so you may need to be flexible if you need to change. If your new date is more than 6 months in the future from your original date then you may be required to pay new menu pricing.
Menus are created on a seasonal basis and may differ from the sample menus on the website. Your menu will be sent to you approximately 7 days prior to your event as long as we have received all the information about your event. Dietary requirements can be catered for and must be provided before the final menu is sent to you. The menu is a chef's choice and your party will all receive the same menu, with the exception of those with specified dietary requirements. Changes of mind regarding preferences will not be accommodated on the night.
If you would like a specific item included on your menu, please be aware that due to the rapidly increasing cost of ingredients that this may not be possible. Your menu is created around seasonal availability and asking for premium ingredients or items which are not in season may incur surcharges.
To experience the best produce around we recommend selecting the Premium 9 course menu.
Children under 12 can be catered for with mains and desserts for $45 per person. Children's meals must be booked at time of booking. You will be sent options for your children's meals with your final menu. All children will receive the same meal unless there are dietary restrictions.
Due to the high quality of our menus and to ensure you get the best experience possible, bookings over 8 guests will require an additional chef. The chef is charged at $45 per hour for a minimum of 5 hours. This is dependant on the type of experience you have booked and will be communicated on a case by case basis.